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The Trusted Knowledge Work AI Platform

About Opus

Opus is the Trusted Knowledge Work AI Platform that allows organizations who use outsourced service providers to save money and increase operational flexibility.

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On-demand BPO with no volume commitments.

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Human expert guardrails in all the right places.

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Military grade cybersecurity and compliance.

At its core, Opus consists of Workflows and Human Experts.

An Opus Workflow is a sequence of AI tasks to complete a job. Workflows can easily be created on Opus in an intuitive interface, captured from your existing service contracts or by analyzing the work performed on a past job.

Opus Human Experts are a global verified labor force to ensure job quality. Human Experts are integrated into each Opus Workflow to ensure accuracy between AI tasks as well as to review the final job output before delivery to the client.

Comprehensive Industry Solutions.

Our solutions are tailored to the specific regulations – and risks – you manage.

Can’t find your industry or workflow? Contact us.

Why Opus?

Modernize your operation and transform your cost structure.

Compared to outsourced service providers, Opus is:

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%

lower cost

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faster turnaround time

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%+

more accurate output

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Security

The Most Secure Knowledge Work AI Platform

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Opus is protected by a multi-layered security apparatus to ensure the confidentiality, integrity, and availability of sensitive data employing end-to-end encryption (AES-256 for data at rest and TLS 1.3 for data in transit) to protect all sensitive information from unauthorized access.

Opus adopts a zero-trust security model with granular access control policies, enforcing strict identity verification through multi- factor authentication (MFA) and role-based access control (RBAC). All data is isolated using containerization, ensuring that individual environments are sandboxed to prevent lateral threats. Immutable infrastructure leveraging automated configuration management (laC) ensures consistent deployment, reduces attack surfaces, and adherence to security best practices.

Opus continuously monitors and logs all activities using centralized logging systems, integrating with SIEM solutions for real-time threat detection and anomaly analysis complemented by regular automated vulnerability scanning and penetration testing. The platform provides full audit trails with tamper-proof logging mechanisms across distributed, multi-region data centers with built-in disaster recovery and failover protocols.

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Become an Expert

Opus Human Experts are a global verified labor force to ensure job quality. Human Experts are integrated into each Opus Workflow to ensure accuracy between AI tasks as well as to review the final job output before delivery to the client.

On Opus, Experts provide on-demand review and quality assurance services to handle the essential human-oversight of mission critical Workflows. Experts undergo substantial identity, education, expertise and background checks prior to their appointment.

Contact us to find out more or become an Expert.

Frequently asked questions

What can Opus do?
Opus which combines state-of-the-art AI methodologies and human expert reviews is able to perform most knowledge worker jobs that are currently outsourced to specialized Business Process Outsourcing (BPO) and Knowledge Processing Outsourcing.(KPO) companies. Opus has developed a Large Work Model (LWM) as well as a Work Graph that has been trained on large datasets of knowledge work, creating a highly granular understanding of all of the steps involved in completing a job. An LLM generates language by predicting the next token (word) of a sentence. A LWM generates work by predicting the next action (task) in a Workflow.
What can’t Opus do?
Opus is designed for business and government Workflows. It will not perform well at consumer tasks such as social media image or video generation, companionship / character-driven chat interactions, creative writing, and similar tasks. Opus is designed for document processing, call center assistance, operations center support and driving organization-wide productivity outcomes.
Can I just use ChatGPT?
ChatGPT and other foundational large language models (LLMs) such as Claude, Gemini and Llama are extremely powerful and useful in many personal and business applications. However, for regulated Workflows such as those in financial services, healthcare and insurance, it is important that a technology solution is process-driven, auditable, consistent and explainable. It is also critical that a solution has embedded human reviews in all the right places to ensure responsibility and governance. Opus ensures that Workflow performance is consistent, process-driven, fully auditable and each step is explainable and transparent.
How much will I save with Opus?
Opus offers an instant savings calculator through our ‘Services Spend Audit’ tool which enables you to find out how much you will save by switching. Alternatively, you can ‘Contact Us’ and a member of our Team will be in touch within 24 hours. Customers moving from traditional BPO and outsourced services companies typically experience a greater than 50% cost saving over their current supplier, plus additional benefits such as higher accuracy and faster turnaround time.
Do I need to be technical to use Opus?
No! Opus offers powerful functionality for all types of users. Casual and non-technical users can use intuitive interfaces to build and manage Workflow processes and their day-to-day job flow. Workflows can be built with drag and drop tools, and customized with simple configuration screens to match your exact needs. Power users can integrate with Opus APIs to integrate Opus Workflows into their incumbent business/ERP systems or their own tech platforms. Opus has a range of integration partners that can provide integration and customization solutions. Please ‘Contact Us’ to find out more.
Find out how much you can save

Find out how Opus can help you save on your mission critical back office functions with full accountability on turnaround time and accuracy

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Any information you give Opus is secure and protected under an NDA. We're SOC2, HIPAA, and GDPR compliant.

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